FAQs

Answers to Your Questions

Products FAQs

Our Daily Solution Foot Cream is formulated with shea butter, barrier-supporting emollients, and calming actives designed to deliver sustained hydration with a lightweight, fast-absorbing finish. Every ingredient is selected by our founding podiatrist, Stacey Power, based on clinical
evidence and real patient outcomes. It's designed to work and to feel like
something you actually want to use every day.

The Grounded Polishing Scrub uses a blend of mineral and plant-based exfoliants to lift surface build-up, refine texture, and prepare
the skin for hydration. It's a considered exfoliation treatment, not an abrasive one. Use it before your foot cream to maximise absorption.

Hemp fibre is naturally breathable, antibacterial, and odour-resistant, which makes it ideal for overnight wear. Our socks are designed to be worn after applying foot cream to help maintain hydration and improve absorption while you sleep, creating the right environment for
overnight skin repair.

Yes. Our formulas are gentle and designed with sensitive skin in mind. If you're unsure, we recommend patch testing on a small area
before first use.

Yes, it's formulated for daily use. For best results, apply to clean, dry feet morning or evening. Using it consistently is what delivers lasting softness, not occasional application.

It's designed for a lightweight, fast-absorbing finish. You can apply it and get on with your morning or evening without waiting around. It's built for real life, not just Sunday rituals.

Shippping & Returns FAQs

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal & ShopPay.

Yes. FÓRMA ships to selected international destinations. International orders are delivered, with a flat shipping rate of $20 AUD. Taxes and duties are included in that rate.

Yes. Once dispatched, you'll receive a tracking link via
email. You can also click on track your order.

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

Standard
delivery timeframes apply across Australia. You'll receive a tracking
notification once your order has been dispatched. Visit our Shipping
page
for current timeframes.

Footcare FAQs from our Podiatrist

The skin on your feet is structurally different to the skin on the rest of your body, it's thicker, often drier, and subject to a different
kind of friction and pressure. Body lotion is formulated for body skin. A purpose- formulated foot cream is built to address the specific needs of foot skin: deeper hydration, barrier support, and targeted texture improvement. Using body lotion on your feet isn't wrong, but it's a bit like using a face moisturiser on your elbows. A dedicated product does more.

You can use body lotion and most people do. But foot skin has different demands: it tends to lose moisture faster, is prone to callus build-up, and benefits from ingredients specifically chosen for those
challenges. A podiatrist-formulated foot cream addresses this more precisely.
Think of it as adding the right tool to your routine rather than replacing
something that's working.

Daily. Consistency matters more than intensity. A small amount applied after showering or before bed, every day, will outperform occasional intensive treatments. Your feet respond well to regularity.

Cracked heels happen when the skin around the heel loses moisture faster than it can replenish, often made worse by hard flooring, open-back footwear, prolonged standing, and certain climates. The skin thickens as a protective response (callus), and when that thickened skin dries out and
loses elasticity, it cracks. A consistent moisturising routine is the most
effective preventive measure. For severely cracked heels; deep fissures, pain,
or bleeding, we always recommend seeing a podiatrist for professional
assessment.

Our foot cream and polishing scrub are designed to soften dry skin, smooth rough texture, and support ongoing skin health. For mild to moderate dryness and heel roughness, regular use will make a meaningful difference. For severely cracked heels (deep fissures, pain, or visible
bleeding), we recommend seeing a podiatrist for professional assessment and
treatment first.

According to FÓRMA founder and registered podiatrist Stacey Power: consistent daily moisturising is the single most effective thing you can do. A purpose-formulated foot cream applied to clean, dry feet, ideally at
night with socks, outperforms any intensive weekly treatment. Exfoliating once
a week to remove surface build-up, and avoiding prolonged exposure to very hot
water (which strips natural oils), round out the basics. For most people, that's genuinely all that's needed.

If you're experiencing deep heel fissures, persistent pain, corns that keep returning, changes in skin colour or texture, or any concerns related to circulation or diabetes, please see a registered podiatrist. FÓRMA
products are designed for everyday skin health and maintenance, not to replace
professional clinical care. Our founder Stacey Power practises in Melbourne, if
you'd like a referral head to: Power Podiatry

About FÓRMA

FÓRMA was founded by Stacey Power, a registered podiatrist, and her brother Rhys Power. After more than a decade of clinical practice, Stacey noticed that her patients were investing in premium skincare for their
face and body but the foot care products available were either clinical and
uninspiring, or aspirational but without any real podiatry grounding. FÓRMA was
built to close that gap: products that are clinically founded and designed to
live on your skincare shelf.

We're currently available online at formalabs.com.au. For stockist and wholesale enquiries, please contact info@formalabs.com.au

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